After all, there’s no such thing as a typical client. That’s why we’ll work with you to determine your needs and expectations. Our solutions will be customized and optimized to suit your unique business, and we will be available to you 24 hours a day, seven days a week, to serve your interests and address your concerns.
Your documents are an extension of your brand and your image-so it’s crucial that your bills, letters, statements, notices and other documents be accurate, easy to read, attractive to look at and professionally delivered. PDS’s full-service, business-critical, high-volume document processing and printing solution is customized to suit your needs and turn your data streams into documents you’ll be proud to stand behind. Our network of high-speed printers allows us to print thousands of pages per minute with outstanding quality. Our printing services are tailored to your needs, responsive to your requests and agile for your convenience.Request a Demo
You might be surprised. Studies show that use of color in printed materials can help customers locate information, increases attention span and recall, increases payment response and even improves a customer’s likelihood of paying in full. Talk with us to see how Pinnacle’s full-color printing capabilities and design solutions can help you better communicate with your customers.
Customers who take advantage of electronic billing options are more likely to pay on time, pay in full and stay loyal to their provider. PDS’s electronic presentment and payment solutions make it easy for you to provide your customers with round-the-clock access to their documents and payment options with a self-service interface they can trust. You also save on postage-often the most expensive part of mailing-and spare the environment by presenting electronic documents rather than sending paper through the mail.
With electronic presentment, your customers can access their bills, statements, invoices and notices anywhere, from any device, at any time. Documents are presented and archived via a secure site designed around your unique branding, offering customers the convenience of digital access with the comfort of knowing they’re working with a business they trust. Customer service representatives can quickly and easily access archived statements and bills to better serve your customers.
Pinnacle supports all categories of e-billing and self-service payment models across B2C and B2B environments, connecting seamlessly to trusted bill-pay providers. And we offer your customers the sophisticated features they’re looking for-options for full and partial payments, options to schedule future and recurring payments, supported with an Automated Clearing House (ACH) back-end system that accepts payments from American Express, Visa, MasterCard and Discover. Our electronic presentment and payment systems use state-of-the-art security and data encryption, active acknowledgment and customer permissions backed by cutting-edge security methodologies that meet PCI standards.