Major Financial Services Company found full color bill redesign more effective providing unified look across communication channels.
Birmingham, AL – December 17, 2012 -Pinnacle Data Systems, LLC, (PDS), a provider of business-critical document delivery solutions, has added a financial services company with a national footprint to its growing client list.
“We presented our value proposition that included the redesign of monthly bills in full color,” said Mitch Anderson, VP of Business Development for Pinnacle Data Systems. “Our expertise in effective transactional bill design, industry leading technology and knowledge of their billing software means the conversion to a new customer monthly bill in full color at a competitive price.”
Making the decision to move from one vendor to another provider is difficult. “Our greatest strength is our flexibility,” noted Anderson. “We have an incredible staff of designers and programmers that are dedicated to providing the solution that best meets each client’s unique situation while offering future enhancements for consideration. We craft statements that enable documents to become an effective, world class communication channel that compliments web, mobile, IVR and call center.”
The latest PDS client was also impressed with online transpromo capability that customizes information included on the bill to specific customers. “The new bills are easier to read and provide important information with a personal touch,” said Anderson. “We also anticipate our client will receive payments faster because due dates are highlighted in full color and instructions on how to enroll in online bill presentment and payment are clear and concise.”
The full color bill redesign complements the client’s web site in style and functionality. The future addition of updated collection letters and other business critical customer communication will add value to drive prompt customer payment, support brand recognition and maintain a cohesive presentation.